BWAHAHA nagkamali na rin ako no!
* opening spiel:
me: thank you for calling __________ technical support. my name is jamie. can i please have your first and last name PLEASE?
POTA KABADO KA ATA?
* while talking to an american with a weird accent, nahawa ako.
me: "ok sir, can we please open an internet explorer browser?"
cx: "it's processing"
me: "ok so let's mate, i mean, wait."
POCHA!!!!! instant pickup line!
* while transferring a call to a supervisor, aba iniwanan ko na sila. so dead air for like 2 minutes. biglang naghello yung customer tapos kinausap na niya yung sup. HAHAHA di man lang ako nagturnover spiel.
*talking to the one with the weird accent
me: [little chitchat] sir, im just curious. your name doesnt sound american. what nationality are you?
cx: im american. i just have a thick accent. how about you? where are you located? are you from india?
me: sir i cant disclose that information for security purposes.
cx: but you just asked me!
me: sir, im trying to get to know you as our customer! (palusot ka pa, jamie!)
cx: is that so? but im the customer. you just asked me.
me: ok sir, i can assure you that i am not from india. that's all i can say.
POTA pinahirapan ko pa sarili ko di ba? sana di na lang ako nagtanong.
**** during a call, dyusko 2 hours na kami asa phone!
me: [chit chat] sir, you know, you are a very nice customer. others get pissed because it's taking so long for us to fix their problem. but you are very patient and i thank you for that.
cx: *laughs* you are a nice lady too.
after troubleshooting and i got him connected to the internet
me: now you are connected, sir. (i cried! pota. sign of relief!) do you have additional questions??
cx: well im a preacher... i really appreciate your help and thank you very much. i hope i dont talk to you soon.
HAHAHAHAHAHAH!!!!